Maharashtra State Road Transport Corporation is established by State Government of Maharashtra as per the provisions in Section 3 of RTC Act 1950 which provides Passenger road Transport Service across the State. The corporation is known as "Life Line of Maharashtra".
In the initial stages all the work was carried out manually. In the year 1971 Computerization was introduced in MSRTC and for this new branch viz. EDP centre ( Electronic Data Processing Center ) was formed. Various areas were considered for Computerization and with the progress of Computerization across the Globe and in our country new areas like Online Advanced Online Ticket Reservation System was introduced in 1987 known as IBRS ( Integrated Bus Reservation System).The facility was at Mumbai, Thane and Pune. Subsequently in due course of time Conductor Way Bill Abstract System (Depot Computerization) was started in 52 Depots along with Conductor Night Out Deposit System at Mumbai, Pune and Chiplun Depots etc.
In the year 2008. Electronic Ticket Issuing Machine & Web based Online Reservation System (ETIM & ORS ) was inducted replacing the IBRS and CWA System. Simultaneously Radio Frequency identification (RFID) based Smart Card System was put to live step by step for all types of passes such as Travel as You Like, Monthly / Quarterly , and Student concession Passes.
Government of Maharashtra has introduced e-governance in various State Departments and Public Undertakings. Government also formed Department of Information & Technology to meet the IT requirements of the State. On the same lines In the year 2014 MSRTC also renamed EDP Center as Information and Technology Department (IT Department) under The Financial Adviser & Chief Accounts Officer as Department Head.
M/s Trimax IT Infrastructure & Services Ltd., Mumbai was entrusted a prestigious project of Computerised Advance Reservation Ticket and use of Electronic Ticket Issue Machine by the conductors on " Build, Operate and Transfer" ( B.O.T.) basis for a period of 5 years. The facility of e-Ticket on internet was made available to the passengers through the payment gateway provided by M/s HDFC bank and Indiaideas. Com Ltd. Passenger can book the e-ticket through this facility by using Net Banking, Credit/Debit/ Cash card.
Around 11,38,299 passengers are registered with MSRTC. e-Ticket through Cell phone was made available to passengers in association with M/s Atom Technolgies Ltd., Mumbai. In addition to this information regarding reserved ticket is sent to the e- Ticket booking passenger by SMS. Such information is again sent to passenger before 4 hours of departure time.
The Computerised Advance Reservation Ticket facility is also made available through 223 authourised private booking agents of the Corporation. Tickets are issued through Electronic Ticket Issue Machines in all 250 depots and Computerised Advance Reservation Ticket is implemented on 326 bus stations respectively.
A computerized system to deposit the amount of sale of tickets at night out and crew change points and to issue the computerized receipt of the same is used at selected places. The same system is also used during Ashadhi Pandharpur fair
There are two types of Smart Cards
1) P Type - Used for Monthly / Tri-Monthly / all types of Student Concessions.
2) T Type - USed for Travel As You Like ( Four days / Seven Days )
The Smart Card System is implemented in All depots of MSRTC.
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